PLACE YOUR ORDERS ONLINE ATBUNNINGSFOR CLICK & COLLECT. OURONSITE TEAMCAN ALSO DELIVER TO YOUR SITE.
AEG WARRANTY REPAIRS
If you experience an issue with your AEG tool, you can make a claim to have it repaired under warranty. To make a claim you will need a copy of your proof of purchase and to be eligible for a warranty repair. Please see below steps and links for making a claim. If you have any questions our AEG team are here to help on 0800 234 797 or 0800 AEGPWR (M – F 8am – 5pm NZDT).
MAKING A CLAIM
Take your tool and proof of purchase into your chosen store. Proof of purchase can be in electronic format (email, SMS, PowerPass, MY AEG) or a paper receipt.
You will be notified when your tool has been repaired and is ready for collection.
10-14 DAYS
We know how crucial it is for you to have your tools back in action ASAP. Our team is working hard to make sure we get your tools serviced and ready for you as quickly as possible. If, for any reason, there's a delay beyond our usual turnaround time, we'll give you a heads up. Your satisfaction is essential to us, and we appreciate your patience and support.
TURNAROUND TIMES
10-14 DAYS
We know how crucial it is for you to have your tools back in action ASAP. Our team is working hard to make sure we get your tools serviced and ready for you as quickly as possible. If, for any reason, there's a delay beyond our usual turnaround time, we'll give you a heads up. Your satisfaction is essential to us, and we appreciate your patience and support.